Squarespace is more cost-effective and user-friendly for small businesses. You can make updates yourself without paying a developer $200 every time you need to change your phone number or hours.

WordPress requires more maintenance, security updates, hosting management, and technical knowledge. For 90% of small businesses, Squarespace provides everything needed without the complexity or ongoing costs.

If you truly need custom features beyond Squarespace capabilities, we'll tell you honestly and provide alternatives.

Absolutely—that's the entire point! We train you on how to manage your site, and Squarespace makes it easy enough for anyone to update.

You'll never pay us to change basic content. We're here for strategic changes and growth, not holding your site hostage.

That's exactly what revision rounds are for. Our discovery process is designed to understand your vision upfront, and we don't move forward until you're excited about the direction.

Each service includes defined revision rounds, and in 15+ years, we've never had a client we couldn't make happy. If we can't get on the same page during discovery, we'll tell you before we start.

Yes! For projects over $3,000, we can split payments (typically 50% upfront, 50% at completion). Retainer services are billed monthly.

We're flexible within reason—our goal is to make quality work accessible, not create financial stress.

Timelines vary by service:

• Simple websites: 1-2 weeks

• Professional websites: 2-4 weeks

• Brand identity: 4-6 weeks

• Complete packages: 6-8 weeks

The biggest factor? Your responsiveness. When you provide feedback promptly, projects move quickly. Rush options are available for an additional fee.

Plus, we’re flexible — Timelines can be adjusted based on your needs and our current workload.

Let's talk! We've worked on everything from automotive shop websites to restaurant booking apps. If it's digital, we can likely help.

We'll provide a custom quote for anything outside our standard services—and we'll be honest about whether we're the right fit for your specific need.

Simple: When you refer another business and they book a project ($2,500+), you both get $500 in credit toward any service.

There's no limit to how many people you can refer, and credits never expire. If you refer someone who signs up for a retainer, you get $500 initial credit plus 5% monthly credits as long as they remain a client.

Refer 3+ businesses and you unlock lifetime VIP status with 20% off all services forever.

Yes. Period.

Your website lives on your Squarespace account (you're the owner). You get all source files for brand assets. You own all content we create for you. There's zero vendor lock-in.

If you want to take everything and move to another provider tomorrow, you can. (We hope you won't, but you absolutely can.)

You can continue on your own (that's what the training is for!), or you can sign up for one of our retainer tiers for ongoing support.

Even after the 30 days, we're always here if you have questions or need additional work. We just quote it separately rather than including it for free indefinitely.

No problem! While we're based in Greater Boston and love working with local businesses, we work with clients nationwide.

Everything can be done remotely—video calls, screen shares, and digital collaboration tools make distance irrelevant. You get the same quality service regardless of location.